PHP Code Error - Need Help Please!!!

[Kweilo]

I have a website for ordering business cards, and have encountered an error with either the HTML or PHP coding.  The website has a form with several text boxes and drop-down menus to fill in the order form, and at the end after clicking the "submit" button, it generates an e-mail through a PHP script that sends the order form to the printer of the business cards.

 

For some reason, whenever a user has a "job title" with the word "specialist" in it, the e-mail never gets sent.  I removed all job titles from the one drop-down menu, to try and fix the problem, but now when users type "specialist" in the comments box at the bottom of the form, that blocks the e-mail from being sent as well.

 

I have tried looking online for possible reasons why this one word would cause such a problem, but have not found the answer yet.

 

Does anyone on this forum know why the word "specialist" would cause this issue, or know where I can look for a solution?

 

If you can help me, that would be greatly appreciated.

 

Thanks!

[Pikachu2000]

How do you know it isn't sent, rather than being squashed by a spam filter?

[Kweilo]

I don't know why it would get blocked by a spam filter.

 

The form works with no problems, and sends the e-mail to the printer as long as the word "specialist" is not selected in any of the drop-down menus or text fields.  It seems that only when someone chooses a job title from the drop-down menu including "specialist" in the job title, does the form not work or send an e-mail to the printer.

 

I have tried it using Internet Explorer and Firefox, and it does not work in either browser.

 

Would it help if I post the PHP code to see if somebody can figure out what is wrong, or maybe there is a better way using different PHP code to create the e-mail and sends the form data.

 

I am at a complete loss as to why this is happening, and would greatly appreciate any help I can get to fix the problem.

 

Thanks,

[Pikachu2000]

Yes, posting the code is probably you're best bet . . .

[Kweilo]

Here is the PHP code that I am using to get the form data and send the e-mail:

 

<?php

  $office = $_REQUEST['office'] ;

  $location = $_REQUEST['location'] ;

  $division = $_REQUEST['division'] ;

  $address1 = $_REQUEST['address1'] ;

  $address2 = $_REQUEST['address2'] ;

  $mainphone = $_REQUEST['mainphone'] ;

  $mainfax = $_REQUEST['mainfax'] ;

  $name = $_REQUEST['name'] ;

  $designation = $_REQUEST['designation'] ;

  $job_title = $_REQUEST['job_title'] ;

  $job_title2 = $_REQUEST['job_title2'] ;

  $department = $_REQUEST['department'] ;

  $status = $_REQUEST['status'] ;

  $phone = $_REQUEST['phone'] ;

  $extension = $_REQUEST['extension'] ;

  $fax = $_REQUEST['fax'] ;

  $email = $_REQUEST['email'] ;

  $cell = $_REQUEST['cell'] ;

  $contact = $_REQUEST['contact'] ;

  $instructions = $_REQUEST['instructions'] ;

 

  mail( "sample1@email.com", "Business Card Order Form Submitted: $office",

    "Location: $location\nDivision: $division\nAddress: $address1\n$address2\nMain Phone No.: $mainphone\nMain Fax No.: $mainfax\nEmployee's Name: $name\nProfessional Designation: $designation\nJob Title: $job_title\nJob Title (Other): $job_title2\nDepartment: $department\nPartner Status: $status\nPhone No.: $phone\nExtension: $extension\nFax Number: $fax\nEmail: $email\nCell No.: $cell\nComments: $instructions", "From: $contact" );

  header( "Location: http://www.sample.net/confirm.html" );

 

    mail( "sample2@email.com", "Business Card Order Form Submitted: $office",

    "Location: $location\nDivision: $division\nAddress: $address1\n$address2\nMain Phone No.: $mainphone\nMain Fax No.: $mainfax\nEmployee's Name: $name\nProfessional Designation: $designation\nJob Title: $job_title\nJob Title (Other): $job_title2\nDepartment: $department\nPartner Status: $status\nPhone No.: $phone\nExtension: $extension\nFax Number: $fax\nEmail: $email\nCell No.: $cell\nComments: $instructions\nNote: Please send a copy of the Business Card proof to preciseservices@rogers.com", "From: $contact" );

  header( "Location: http://www.sample.net/confirm.html" );

?>

[litebearer]

1. please use the php tags when showing code.

2. may we also see the actual form with specialist being used?